ITIL® MALC (English)

Successfully implementing the Service Lifecycle requires considerable knowledge of the ITIL®-processes and how they interrelate. The 3-day seminar “Managing Across the Lifecycle” completes the content of the Service Lifecycle and Service Capability stream modules and focuses on the specific measures required to reach predetermined business and managerial objectives. The most important issues from the five ITIL® core books will be revisited and the relationship between the different processes will be developed.

This course is the last module in the ITIL® training, which leads to the ITIL® Expert certificate upon successful completion.

All ITIL® courses were provided by the ATO exccon GmbH, an EXIN/APMG accredited trainings- and test center for ITIL®. ITIL® is a registered trade mark of AXELOS Limited.

Why exccon?

  • APMG/EXIN-accredited training and examination organisation

  • Our consultants are our trainers – which makes our seminars highly focused on practice

What do you get?

  • Official literature & accredited training material

  • Lunch, beverages & snacks included

  • Extensive exam preparation

Zielgruppe

Participants:

  • Managers

  • Process Managers

  • IT Consultants

  • Project Managers

who are involved in introducing and implementing ITIL® processes

Voraussetzungen

Prerequisites:

  • 17 ITIL credits earned during the preceding foundation / intermediate level courses

  • Completion of the MALC course at an accredited training organization (ATO)

Trainingsinhalte

Content:

  • Introduction to IT Service Management and business management issues

  • Managing planning and implementation within IT Service Management

  • Management of strategic change

  • Risk Management

  • Managerial functions

  • Understanding organisational challenges

  • Lifecycle project assessment

  • Exam preparation and ITIL® MALC exam

ITIL® Managing Across the Lifecycle & Expert Certification (English)

Course ID: N131E

The Managing Across the Lifecycle certification exam follows the seminar and takes 120 minutes. It consists of ten multiple-choice questions based on scenarios. Participants must gain a minimum of 35 out of 50 available marks (70%) to pass.

Candidates who take the exam in a language that is not their first, and participants with special requirements (such as health conditions) are entitled to extra time for the exam. Please inform us at the registration stage if you would like us to request an extended exam time for you.

The status as ITIL® Expert and a certificate are awarded for a pass.

Seminarzeiten

  • Dauer: 3 Tage
  • 1. Tag: 10:00 Uhr bis 17:00 Uhr
  • 2. Tag: 09:00 Uhr bis 17:00 Uhr

Preis pro Person

1.250,00 €
(1.487,50 € inkl. 19% USt.)

Termine

Datum Ort Preis
13.-15.12.2017 München (München) 1.250,00 €

Für Ihre Buchung von "ITIL® MALC (English)" tragen Sie bitte rechts oben Ihren gewünschten Ort und Datum ein.

Seminare zu verwandten Themen

Seminar Dauer Kosten
ITIL® Foundation (English) 3 Tage 700,00 €
(833,00 € inkl. 19% USt.)
ITIL® Service Strategy (English) 2.5 Tage 1.250,00 €
(1.487,50 € inkl. 19% USt.)
ITIL® Service Design (English) 2.5 Tage 1.250,00 €
(1.487,50 € inkl. 19% USt.)
ITIL® Service Operation (English) 2.5 Tage 1.250,00 €
(1.487,50 € inkl. 19% USt.)
ITIL® Service Transition (English) 2.5 Tage 1.250,00 €
(1.487,50 € inkl. 19% USt.)

Alternativ können Sie sich auch eine detaillierte Liste der Seminare dieses Themas als PDF herunterladen.

Seminarauswahl

  • Offenes Seminar
    Zu offenen Seminaren können sich alle Interessierten anmelden. Durchführungsgarantie ab 2 Teilnehmern.
  • Firmen-Seminar
    Firmenseminare nur für Mitarbeiter. Preise und Buchungsformalitäten entsprechen den Vereinbarungen, die mit Ihrer Firma getroffen wurden.
  • Inhouse-Seminar
    Inhouse-Seminare finden nur für Teilnehmer einer Firma bei Ihnen vor Ort statt. Termine und Inhalte in Absprache mit Ihnen.
  • Individual-Coaching
    Coaching wird für eine oder mehrere Personen angeboten. Im Fokus steht meist eine konkrete Problemlösung.
  • 1.250,00 €
    (1.487,50 € inkl. 19% USt.)
    Jetzt buchen
    ITIL® MALC (English)
    Successfully implementing the Service Lifecycle requires considerable knowledge of the ITIL®-processes and how they interrelate. The 3-day seminar “Managing Across the Lifecycle” completes the content of the Service Lifecycle and Service Capability stream modules and focuses on the specific measures required to reach predetermined business and managerial objectives. The most important issues from the five ITIL® core books will be revisited and the relationship between the different processes will be developed. This course is the last module in the ITIL® training, which leads to the ITIL® Expert certificate upon successful completion. All ITIL® courses were provided by the ATO exccon GmbH, an EXIN/APMG accredited trainings- and test center for ITIL®. ITIL® is a registered trade mark of AXELOS Limited. Why exccon? - APMG/EXIN-accredited training and examination organisation - Our consultants are our trainers – which makes our seminars highly focused on practice What do you get? - Official literature & accredited training material - Lunch, beverages & snacks included - Extensive exam preparation
    13.12.2017, 10:00 Uhr
    15.12.2017, Uhr
    München

    München
    1.487,50
    13.12. 15.12.2017
    München
    • Dauer: 3 Tage
    • 1. Tag:
      10:00 Uhr bis 17:00 Uhr
    • 2. Tag:
      09:00 Uhr bis 17:00 Uhr

Informationen

* Inklusive: Seminarunterlagen, Mittagessen, Pausenverpflegung, Getränke und Zertifikat. (Halbtages- und Abendveranstaltungen ohne Mittagessen)

** Bei dem Termin handet es sich um den Start-Termin. Die Folgetermine werden individuell mit Ihnen vereinbart.

Hinweis zu den Terminen:

Ausgebucht Ausgebucht
Durchführungsgarantie Durchführungsgarantie
Last Minute: Aktionspreis Last Minute: Aktionspreis

Teilnehmerstimmen

G.D am 15.12.2016