ITIL® Service Transition (English)

The Service Transition module equips participants with the requisite knowledge to ensure policies for development, improvement, and qualified handover of new or modified services into operational use.

You will be given clear points of reference for how the requirements from the service strategy and service design should be transferred into operational use, as described in the service operation. We will also look at standards and procedures for dealing with and managing new or changing services effectively and how to introduce these into operations.

All ITIL® courses were provided by the ATO exccon GmbH, an EXIN/APMG accredited trainings- and test center for ITIL®. ITIL® is a registered trade mark of AXELOS Limited.

Why exccon?

  • APMG/EXIN-accredited training and examination organisation

  • Our consultants are our trainers – which makes our seminars highly focused on practice

What do you get?

  • Official literature & accredited training material

  • Lunch, beverages & snacks included

  • Extensive exam preparation

Zielgruppe

Participants:

  • Managers

  • Process Managers

  • IT Consultants

  • Project Managers

who are involved in introducing and implementing ITIL® processes

Voraussetzungen

Prerequisites:

  • ITIL® Foundation Certificate in IT Service Management (v3 or later) or the ITIL® Foundation Bridge certificate

  • Completion of the Service Design course at an accredited training organization (ATO).

Trainingsinhalte

Content:

Processes and functions relating to

  • Transition planning and support

  • Change management

  • Service asset and configuration management

  • Release and deployment management

  • Service validation and testing

  • Evaluation

  • Knowledge management

Organization
Methods, techniques, and tools
Implementation
Exam preparation and Service Transition certification

ITIL® Service Transition Certification (Englisch)

Course ID: N117E

The certification exam follows the seminar. It consists of eight multiple-choice questions based on scenarios. Participants must answer at least 70% of these questions in 90 minutes and gain a sufficient number of marks. Three credits and the Service Transition certificate are awarded for a pass.

Candidates who take the exam in a language that is not their first, and participants with special requirements (such as health conditions) are entitled to extra time for the exam. Please inform us at the registration stage if you would like us to request an extended exam time for you.

Seminarzeiten

  • Dauer: 2.5 Tage
  • 1. Tag: 14:00 Uhr bis 17:00 Uhr
  • 2. Tag: 09:00 Uhr bis 17:00 Uhr
  • Letzter Tag: 09:00 Uhr bis 17:00 Uhr

Preis pro Person

1.250,00 €
(1.487,50 € inkl. 19% USt.)

Termine

Datum Ort Preis
11.-13.10.2017 München (München) 1.250,00 €

Für Ihre Buchung von "ITIL® Service Transition (English)" tragen Sie bitte rechts oben Ihren gewünschten Ort und Datum ein.

Seminare zu verwandten Themen

Seminar Dauer Kosten
ITIL® Foundation (English) 3 Tage 700,00 €
(833,00 € inkl. 19% USt.)
ITIL® Service Strategy (English) 2.5 Tage 1.250,00 €
(1.487,50 € inkl. 19% USt.)
ITIL® Service Design (English) 2.5 Tage 1.250,00 €
(1.487,50 € inkl. 19% USt.)
ITIL® Service Operation (English) 2.5 Tage 1.250,00 €
(1.487,50 € inkl. 19% USt.)
ITIL® CSI (English) 2 Tage 1.250,00 €
(1.487,50 € inkl. 19% USt.)

Alternativ können Sie sich auch eine detaillierte Liste der Seminare dieses Themas als PDF herunterladen.

Seminarauswahl

  • Offenes Seminar
    Zu offenen Seminaren können sich alle Interessierten anmelden. Durchführungsgarantie ab 2 Teilnehmern.
  • Firmen-Seminar
    Firmenseminare nur für Mitarbeiter. Preise und Buchungsformalitäten entsprechen den Vereinbarungen, die mit Ihrer Firma getroffen wurden.
  • Inhouse-Seminar
    Inhouse-Seminare finden nur für Teilnehmer einer Firma bei Ihnen vor Ort statt. Termine und Inhalte in Absprache mit Ihnen.
  • Individual-Coaching
    Coaching wird für eine oder mehrere Personen angeboten. Im Fokus steht meist eine konkrete Problemlösung.
  • 1.250,00 €
    (1.487,50 € inkl. 19% USt.)
    Jetzt buchen
    ITIL® Service Transition (English)
    The Service Transition module equips participants with the requisite knowledge to ensure policies for development, improvement, and qualified handover of new or modified services into operational use. You will be given clear points of reference for how the requirements from the service strategy and service design should be transferred into operational use, as described in the service operation. We will also look at standards and procedures for dealing with and managing new or changing services effectively and how to introduce these into operations. All ITIL® courses were provided by the ATO exccon GmbH, an EXIN/APMG accredited trainings- and test center for ITIL®. ITIL® is a registered trade mark of AXELOS Limited. Why exccon? - APMG/EXIN-accredited training and examination organisation - Our consultants are our trainers – which makes our seminars highly focused on practice What do you get? - Official literature & accredited training material - Lunch, beverages & snacks included - Extensive exam preparation
    11.10.2017, 14:00 Uhr
    13.10.2017, 17:00 Uhr
    München

    München
    1.487,50
    11.10. 13.10.2017
    München
    • Dauer: 2.5 Tage
    • 1. Tag:
      14:00 Uhr bis 17:00 Uhr
    • 2. Tag:
      09:00 Uhr bis 17:00 Uhr
    • Letzter Tag:
      09:00 Uhr bis 17:00 Uhr

Informationen

* Inklusive: Seminarunterlagen, Mittagessen, Pausenverpflegung, Getränke und Zertifikat. (Halbtages- und Abendveranstaltungen ohne Mittagessen)

** Bei dem Termin handet es sich um den Start-Termin. Die Folgetermine werden individuell mit Ihnen vereinbart.

Hinweis zu den Terminen:

Ausgebucht Ausgebucht
Durchführungsgarantie Durchführungsgarantie
Last Minute: Aktionspreis Last Minute: Aktionspreis

Teilnehmerstimmen

G.D am 15.12.2016