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Schulungszeiten:
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17:00 Uhr
(
3 Tage)
Nächster Termin
05.06.2024
3 Tage
Online
2.150,00 € zzgl. 19% USt.
2.558,50 € inkl. 19% USt.
inkl. Kursmaterial
2.558,50 € inkl. 19% USt.
inkl. Kursmaterial
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Would you like to further deepen proven ITIL practices as an ITIL 4 Practice Manager and successfully apply them in your organization? Then our compact ITIL 4 Practice Manager Training "Plan, Implement & Control" is the perfect choice for you!"!
In this targeted practical training, you will deal in detail with five relevant core practices from the ITIL framework:
Change Enablement
Deployment Management
Release Management
Service Configuration Management
IT Asset Management
Exam details
Duration 90 minutes
You will take the online exam after the training on a date of your choice.
Format 60 multiple-choice questions with 4 answer options each
More info To pass the exam, you must score 39 points (65%). The maximum score is 60 (100%). No aids are allowed.
Exam languages English
Testing Institute PeopleCert
Technical requirements All details about the online exam can be found here:
Windows: https://www.peoplecert.org/exams-peoplecert-online-proctoring-windows
IOS: https://www.peoplecert.org/exams-peoplecert-online-proctoring-mac
In this targeted practical training, you will deal in detail with five relevant core practices from the ITIL framework:
Change Enablement
Deployment Management
Release Management
Service Configuration Management
IT Asset Management
Exam details
Duration 90 minutes
You will take the online exam after the training on a date of your choice.
Format 60 multiple-choice questions with 4 answer options each
More info To pass the exam, you must score 39 points (65%). The maximum score is 60 (100%). No aids are allowed.
Exam languages English
Testing Institute PeopleCert
Technical requirements All details about the online exam can be found here:
Windows: https://www.peoplecert.org/exams-peoplecert-online-proctoring-windows
IOS: https://www.peoplecert.org/exams-peoplecert-online-proctoring-mac
Zielgruppe
People from the IT sector, including managers, leaders, consultants and other professionals who are specifically and strategically involved in the further development and improvement of organizations. This is especially true for those IT professionals who want to learn about service optimization opportunities because ITIL is already being used in their organizations.Voraussetzungen für die Schulung
Prerequisite for this ITIL Practice Manager training is the successfully completed ITIL 4 Foundation.Kursinhalte
Contents of the ITIL 4 Practice Manager Plan, Implement & ControlThe ITIL 4 Plan, Implement & Control training gives you the tools to successfully plan and control services. You will learn the best practices such as Change Enablement, Release Management, Deployment Management, Service Configuration Management and IT Asset Management.
During the course, we teach you the necessary sub-processes, responsibilities and methods that are relevant in practice. Our focus is not only on practical application, but also on providing you with the necessary knowledge to successfully pass the exam.
You will experience all training content using practical examples and memorable images, conveyed by an energetic SERVIEW trainer. In this ITIL 4 Practice Manager training, you will focus entirely on the practical application possibilities of ITIL.
All ITIL 4 Practice Manager trainings are accredited by the Official Accreditor of ITIL 4. This guarantees that you are taught all the critical content of the combined module "Plan, Implement & Control". You take the final combined online exam for all five practices on a date of your choice. Thus, thanks to this one combined exam, you only need the ITIL certification from the topic module "Create, Deliver & Support" to achieve your status as ITIL 4 Practice Manager.
Book our efficient ITIL combination training "Plan, Implement & Control" now instead of five individual practice trainings - and save a lot of effort, time and money on your way to becoming a practice manager!
What are the core topics of the ITIL 4 Practice Manager training?
Key ideas, principles and procedures of the five practices: Change Enablement, Release Management, Deployment Management, Service Configuration Management and IT Asset Management.
Ensure that all stakeholders clearly understand the strategic and tactical requirements.
Integrate practices into an organization's value-added operations.
Exploring the touch points and common benefits between the MSF practices and other ITIL 4 practices.
Use metrics and success criteria to drive performance.
Measure, analyze and develop the competencies of various practices according to the ITIL maturity model.
Lernen von Experten
Zertifizierte und praxiserfahrene TrainerInnen
Durchführungs-Garantie
Unsere Schulungen finden ab der 1. Buchung statt.
Inklusive
Mittagessen, Kursmaterial, Zertifikat, WLAN, Getränke uvm.
Gruppengröße
Minimal 1, Maximal 8 TeilnehmerInnen
Sprache
Deutsch (Englisch auf Wunsch)
Förderungen
Bis zu 100% Kostenübernahme!
Termine für ITIL® 4 Practice Manager Plan, Implement & Control (English)
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Michaela Berger